Privacy Policy

Travel by Andi respects your privacy and is committed to protecting the personal
information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit our website at TravelbyAndi.com or engage our travel advisory services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect
We may collect the following types of information:
● Contact Information: name, email address, phone number, mailing address
● Travel Details: passport information, dates of birth, travel dates, destination preferences, loyalty program numbers, dietary restrictions, and other information necessary to plan and book your travel
● Payment Information: billing address and payment details necessary to process deposits and payments (processed securely through third-party payment processors — we do not store full credit card numbers)
● Communications: information you provide when you contact us, complete a form, or respond to a questionnaire
● Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies or similar technologies

2. How We Use Your Information
We use the information we collect to:
● Plan, book, and manage your travel arrangements
● Communicate with you regarding your itinerary, bookings, and inquiries
● Process payments and send invoices
● Share necessary information with Suppliers (hotels, airlines, cruise lines, tour operators, etc.) to fulfill your bookings
● Send you updates, promotions, or travel inspiration, where you have opted in to receive them
● Improve our website and services
● Comply with legal obligations

3. How We Share Your Information
We do not sell your personal information. We may share your information with:
● Travel Suppliers: hotels, airlines, cruise lines, tour operators, and other vendors necessary to book and fulfill your travel arrangements
● Service Providers: payment processors, email/marketing platforms, and scheduling tools that support our business operations
● Legal Compliance: when required by law, subpoena, or to protect the rights, property, or safety of Travel by Andi, our clients, or others
Any third parties we share your information with are expected to handle it securely and use it only for the purposes for which it was shared.

4. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect certain features of our website.

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Travel documents and payment records may be retained for a period consistent with applicable record-keeping requirements.

7. Your Choices & Rights
Depending on your location, you may have certain rights regarding your personal information, which may include the right to:
● Access the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your information, subject to legal and contractual obligations
● Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
● Request a copy of the personal information you have provided to us

To exercise any of these rights, please contact us at [email protected]. California residents may have additional rights under the California Consumer Privacy Act (CCPA); EU/UK residents may have additional rights under the General Data Protection Regulation (GDPR). Please contact us if you would like more information about rights applicable to your location.

8. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it. Information about minor travelers (such as children included on a family's travel booking) is collected solely for travel planning and booking purposes with the consent of a parent or guardian.

9. Third-Party Links
Our website may contain links to third-party websites, including those of our travel Suppliers. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies directly.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on our website with a revised effective date. Continued use of our website or services after any changes constitutes acceptance of the revised policy.

11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Travel by Andi
[email protected]
414-430-0883